At TazzaChai, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully before placing your order.

1. Order Processing Time

• All orders are processed within 1-2 business days after receiving your payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

• Orders are delivered within 3-7 business days depending on your location and courier service availability.

• For remote or non-serviceable locations, delivery time may extend beyond the standard timeline.

3. Order Tracking

Once your order is shipped, you will receive an email and/or SMS with the tracking number and courier details to track your shipment status in real-time.

4. Delivery Partners

We ship orders through trusted courier partners to ensure timely and safe delivery of your products.

5. Delivery Issues

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and images of the issue. We will investigate and resolve your concern promptly.

6. Address Accuracy

Please ensure that your shipping address, contact number, and pin code are accurate while placing the order. We will not be responsible for delayed or undelivered shipments due to incorrect or incomplete address details provided by the customer.

7. Contact Us

For any shipping-related queries, feel free to reach out to us:

📧 Email: Tazzachailtd@gmail.com
📞 Phone: +1 778 994 7054