At TazzaChai, we value the trust you place in us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address when you place an order or contact us.

• Payment Information: We collect payment details via our secure payment gateway partners. We do not store your card details on our servers.

• Technical Data: IP address, browser type, device information, and pages visited to improve our website experience.

• Cookies: We use cookies to enhance user experience, analyse traffic, and personalise content.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate with you regarding your orders, queries, or promotions

• Improve our website, products, and services

• Send you marketing emails (only if you have opted in)

• Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Third-party service providers for order fulfilment, payment processing, and website management

• Legal authorities if required by law

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

• Access your personal data we hold

• Request correction of any inaccurate data

• Request deletion of your data (subject to legal retention obligations)

• Opt out of marketing communications anytime

6. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.

7. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

📧 Email: Tazzachailtd@gmail.com
📞 Phone: +1 778 994 7054